Covid 19 update – we are now open

Firstly we hope you are all safe and well.

For the first time in our 40 year history, we closed the doors to Simpsons at the end of March following the advice of the Government. We are delighted to announce that we are now open again and raring to go!

We are incredibly lucky that our beautiful mill provides enormous space that allows safe working for our staff together with an environment that enables social distancing for our customers.

We are following the safety guidelines carefully and implementing daily deep cleans and handwashing procedures for all staff and visitors. Space in the workshops has always meant individuals work far apart, on individual work stations so continuing this is easy for us. Luckily our staff are used to working several meters apart.

Our large showroom is totally separate and located downstairs in the mill. It features sixteen full-size room sets all in their own specific area meaning we can welcome visitors to the showroom who can peruse the displays safely. As the showroom spans the whole of the lower level of the mill, we are lucky that space in the showroom is no problem.

Our reception area is separate to the showroom, in its own designated room that is separated by a glass door. All visitors will be greeted here on entering.

Past visitors will note that this area is entirely separate to our showroom, workshop and office areas which is vitally important in keeping everything separate and everyone at a distance.

To progress existing work, we have designated meeting rooms which are separate to all other areas. Here we can meet with you at a safe distance. Again, due to the enormous space we have, these meeting rooms and the furniture in them means we have always had the ability to meet and keep a distance. Tables that display large scale drawings and plans mean we naturally sit apart from the customer anyway.

The showroom is now open as normal: Monday – Thursday 9.00-5.00 pm, Friday 9:00 am – 4.00 pm and Saturday 12:30 pm – 4:00 pm.

Alternatively, for customers who prefer not to come to the mill, we can communicate online or visit you at home, keeping a safe distance apart.

Our fitters are able to install in a safe way and can install in houses by ensuring social distancing is in place. They are practicing this now.

For further details of these measures, or if you have any questions, please give us a call.

The safety of our staff and customers is paramount.

We have missed our customers and staff and are excited to now continue producing amazing furniture and starting new projects.

We look forward to seeing you soon.

Phil, Steve and Andrea.

Improving instead of moving

A Complete House